Utility Buyer's Guide
Tips on changing your Gas and Electricity supplier
- This guide helps you give you the confidence to switch your gas and electricity
supplier so that it goes as smoothly as possible. Here are some tips which would
help you.
Finding the best deal on your Gas and Electricity
- If you are looking forward to find the best deal on your Gas and Electricity, go
through the following steps:
- Collect your last few gas and electricity bills and then start to shop around. Find
out how many units of gas and electricity you have used. If you pay by direct debit,
then you might have to work out from your monthly payments.
- Tip: Separate your winter and summer bill so that you have a view of your
energy usage during both seasons.
- Paying your monthly bill by direct debit is the cheapest way to pay your bills.
- Use our accurate service wherein you can compare all the UK energy suppliers and
their energy prices and products. Doing an accurate comparison is necessary while
choosing a new gas or electricity supplier.
- Price: If you want to have an energy supplier that is cheaper than your current
one and make big savings, then you would want to switch energy suppliers. Some UK
energy suppliers have better customer service ratings than others so you may want
to consider the customer service ratings for your new energy supplier. Our customer
service ratings can be taken by the statistics collected by Energywatch
- There are a number of things to consider while selecting a new energy supplier:
- One can take a Green energy product. This can be found with any of the UK's energy
suppliers. Some do not charge anything extra. By taking a Green energy product,
you can help to reduce your own carbon emissions and thus help to protect the environment.
- Consider Online Managed Accounts: Manage your accounts online with the help of most
of the UK's biggest energy suppliers. So, you can easily manage your account, even
submit meter readings, get paperless billing and contact their support teams over
the internet.
- The most expensive way to pay for your gas and electricity is the Prepayment meter.
In order to change the type of payment method, you will have to change the place
of your meter. Get your current supplier to do this.
- Tip: The cheapest ways to pay for your gas and electricity are to pay by
direct debit and manage your account online.
Switching your Gas and Electricity supplier
- It is easy to switch your gas and electricity supplier. After selecting your supplier,
this guide would help you with the next steps:
- You just need to fill in our online form for your chosen supplier or give us a call.
After that we can transfer your supplier over the phone.
- You would need your MPAN and MPRN numbers as these numbers would be needed by the
new energy supplier to send the gas and electricity. You can find these numbers
on your bill and our website too has the software built in to find this simply from
your postal address.
- Your new supplier would need your bank details if you have chosen to pay by direct
debit. Do not worry, we would keep your details secured and encrypted and will only
pass on to your chosen new energy supplier so they can set up your new direct debits.
- If you want to manage your account online, then an email address would be needed
which you check regularly.
What to do after you have switched Energy Supplier
- After completing the form to change your gas and electricity supplier, you need
to ensure that the process goes smoothly. So here are a few simple things you can
do:
- Under UK regulation, you can change your mind to within seven days from the date
of your application. This is known as the "cooling off period".
- After you have the confirmation of the date when your new supply will start, take
meter readings which can be given to your new gas and electricity suppliers.
- Ensure that you do not have any outstanding gas and electricity bills. In case,
you have overpaid during your time with your current energy supply, you will get
this money back. Also, if you owe your current supplier, you will have to clear
this debt.
- After getting the welcome pack from your new gas and electricity supplier, tell
your current gas and electricity supplier that you are planning to switch to a new
gas supplier and electricity supplier.
- Tip: You should ignore the energy suppler win back teams as they might try
to convince you to stay with your current provider. Many suppliers have some "win
back" techniques to call you or even come to your house. But you should not change
your decision of moving to a new energy supplier.